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HP HP2-H65 Exam Syllabus Topics:

HP Selling HP Personal Systems Services 2018 Sample Questions:

1. Which statement is true about the current market trends?

A) Professional and personal lives are becoming more separate.
B) The workforce has increasing expectations for productivity.
C) IT wants greater flexibility to purchase the latest technologies.
D) Onsite workplaces are becoming obsolete.

2. Which statement is true about HP Care Pack Central? (Select two.)

A) It enables you to view recommended Care Packs and supporting information.
B) It tracks where customers are in the hardware lifecycle so HP is aware of appropriate sales opportunities.
C) It helps customers find discounts on hardware they plan to purchase.
D) It helps you quickly identify eligible Care Packs for an HP hardware product.

3. Why does investing in HP Services matter to your customers?

A) give customers incremental discounts on accessories
B) earn money on rebates
C) help reduce the impact of downtime and maximize employee productivity
D) resell HP Services

4. How do HP Services help customers save money and simplify processes? (Select two.)

A) They provide free delivery.
B) They cover in-warranty devices from non-HP brands.
C) They limit unexpected costs.
D) They enable customers to concentrate on core business activities.
E) They cover 80% of out-of-warranty repairs.

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