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HP HP5-B04D Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solutions and Services | 10% | - Supplies and Accessories - Basic Service Offerings |
| Topic 2: HP Printing Portfolio Overview | 35% | - OfficeJet and InkJet Solutions - HP LaserJet and PageWide Technology - Print Security and Management Tools |
| Topic 3: Selling and Value Proposition | 20% | - Customer Needs Assessment - Competitive Differentiation |
| Topic 4: HP Personal Systems Hardware | 35% | - Mobility and Connectivity Features - Commercial Notebooks and Desktops - Workstations and Thin Clients |
HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:
Question 1
Which HP feature allows wireless printing from HP Notebooks?
A. HP Universal Print Driver
B. HP Web-Based Server
C. HP ePrint Driver
D. HP Insight Control
Question 2
According to research conducted by Gartner, which approach will result in a reduction of 10-30% of the printing and managing costs associated with end-user interaction, IT support and infrastructure, administration and procurement, and facilities?
A. the use of management tools like HP Web Jetadmin, HP Universal Print Driver, and HP Color Access Control
B. the use of printers specified to have greater than 6000 pages Recommended Monthly Page Volumes
C. the use of a balanced portfolio of printers and MFPs at the departmental and workgroup level
D. the use of printers that have high capacity and easy to replace toner cartridges that lower cost per page
Question 3
How much pressure is the display enclosure on the HP ZBook mobile workstation designed to withstand?
A. 45 kg/100 lbs
B. 181 kg/400 lbs
C. 136 kg/300 lbs
D. 91 kg/200 lbs
Question 4
Your customer is planning a workstation project that will engage team members dispersed across a wide geographical area. Which software solution will enable them to collaborate easily, with access to the full power of the remote workstation?
A. HP Virtual Rooms
B. HP Remote Graphics Software
C. HP Insight Remote Support
D. Microsoft Lync
Question 5
Your customer needs a personal computing device for their reception area. Which form factor would you recommend?
A. All in One (AiO)
B. Tower (TWE)
C. Small Form Factor (SFF)
D. Q Ultra Slim Desktop (USDT)
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: A |
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