Exam Name: Avaya Aura® Core Components Support Certified Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Fundamental Voice Network Processes & Standards | 20% | - SIP protocol fundamentals - RTP/media streams - QoS and voice quality |
| Avaya Aura Core Components | 25% | - System Manager - Communication Manager - Session Manager - Media Server and Gateways |
| Maintenance, Troubleshooting & Recovery | 15% | - Fault isolation and resolution - Backup, restore and disaster recovery - Monitoring and logging |
| Avaya Aura Core Architecture | 20% | - System architecture overview - Deployment models - Component roles and interactions |
| Call and Message Flows | 20% | - SIP trunking and interworking - Registration and authentication - Call routing and session management |
Avaya Aura® Core Components Support Certified Sample Questions:
You are preparing to enable EASG to provide Avaya Services local and remote access for performing support and system optimization.
What are the three methods to enable EASG during the implementation? (Choose three.)
- A. Open a ticket to Avaya services and request to enable it
- B. Using the CLI command EASGManage after deployment
- C. Using the SDM after the deployment
- D. Using SSH to access Avaya servers
- E. During the OVA deployment
- F. Using SMGR web GUI, check the "Enable EASG" check box on the desired component in the Inventory/Manage Elements screen
Correct Answer: B,E,F 🗳️
When one entity is marked as down on the Session Manager dashboard, which two of the following troubleshooting tools can be used to investigate the problem?
- A. traceSM on the Command Line Interface of Avaya Aura Session Manager
- B. List trace station on Avaya Aura Communication Manager
- C. statapp on the Command Line Interface of Avaya Aura Session Manager
- D. Avaya Aura Session Manager Entity Link Connection Status page in Avaya Aura System Manager
- E. the replication page in Avaya Aura System Manager
- F. Wireshark on the network switch
Correct Answer: A,D 🗳️
Which Linux command allows you to view the installed certificates on Avaya Aura Communication Manager (CM)?
- A. displaycertificates
- B. viewcerts
- C. start certmanager -f
- D. tlscertmanage
- E. show certs
Correct Answer: D 🗳️
After completing Discipline 2 - Describe the Problem of the 8D Troubleshooting Methodology, what are the next two disciplines to be completed in sequence?
- A. Discipline 3 - Prevent Recurrences, Discipline 4 - Determine Root Cause
- B. Discipline 3 - Implement Corrective Actions, Discipline 4 - Determine Root Cause
- C. Discipline 3 - Develop Interim Containment Actions, Discipline 4 - Determine Root Cause
- D. Discipline 3 - Develop Interim Containment Actions, Discipline 5 - Choose and Verify Corrective Actions
- E. Discipline 3 - Implement a Work-around, Discipline 4 - Determine Root Cause
Correct Answer: C 🗳️
A customer called Avaya Support after their telecom administrator was unable to add 50 new telephones for new hires. Avaya Support determined that the number of telephones exceeded the capacity the system could support. Which pre-implementation step was omitted?
- A. Testing all third-party equipment and software.
- B. Providing accurate licensing specifications.
- C. Accessing support.avaya.com to verify customer systems compatibility.
- D. Verifying that the version installed is compatible with existing versions.
- E. Ensuring that the hardware meets the requirements.
Correct Answer: B 🗳️
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