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Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency recently implemented Public Sector Solutions to drive efficiency in its licensing programs; they are leveraging OmniStudio in their implementation. Post-implementation, some stakeholders still have efficiency concerns with certain parts of licensing processing. Which OmniStudio feature could a technical consultant recommend to identify potential areas for further improvement?

A) OmniStudio Tracking Service
B) Field tracking services
C) Event Monitoring
D) Roll Up libraries

2. The Department of Disaster Assistance has received the approval to fund government agencies if a disaster occurs in their region. What is the best solution to capture the fund-related requirements, objectives, and supporting documents?

A) Utilize the 'Funding Program Request' object to capture the details
B) Utilize the 'Funding Program' object to capture the details
C) Utilize the 'Business License Application' object to capture the details
D) Utilize the 'Funding Request' object to capture the details

3. Foodvania has adopted Salesforce Public Sector Solutions to get relief to small businesses experiencing hardship due to the pandemic. Foodvania would like the recipients to apply for relief in a self- service portal, allowing for the upload of supporting documentation and the capability to check the status of their application. What should the consultant recommend using?

A) The consultant should recommend the Grants Management product with the Outbound Funds Module to give the recipients the capability to review their applications status.
B) The consultant should recommend the Outbound Funds Module which includes the Grants Portal feature
C) The consultant should recommend the Grants Management product which includes the Grants Portal feature.
D) The consultant should recommend the Outbound Funds Module which includes the Grants Portal feature and the procurement of an allotment of Experience Cloud licenses so as the recipients may review their applications status.

4. The City of Snaxboro has implemented CRM Analytics for Public Sector but keeps getting an error message when creating the Analytics for the Licensing, Permits, and Inspections app. They have verified that their users have the appropriate permission sets assigned. What is the most probable cause for the error message?

A) Person Accounts have not been enabled.
B) There are no active Action Plan Templates.
C) There are no Violation records.
D) There are no Visit records.

5. A Technical Consultant at the Department of Disaster Assistance is designing a solution for the eSignature related use cases. As part of the research, the architect discovered that Public Sector Solutions provide booking integration without custom coding. Which of the three functionalities is readily available with this functionality?

A) Approval process to invalidate a contract document that is pending signatures if a new contract document supersedes it.
B) Send a contact document for review and signatures.
C) Track the signed contract document and update the contract record status.
D) Ability/Request to update the contents of the documents before signing by the reviewer
E) Automatically invalidate a contract document that is pending signatures if a new contract document supersedes it.

Solutions: