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SAP C_PXSUP_90 Exam Syllabus Topics:

SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

1. What is the function of the F4 key? (Choose two)

A) Search for possible entries.
B) Display the possible entries.
C) Add or remove a value to/from the list of possible entries.
D) Display documentation on possible entries.

2. Assume your SAP Note Search yielded a very large number of results. Which of the following criteria are possibilities for narrowing down the search? (Choose two)

A) More search criteria
B) Fewer search terms
C) The customer name as a search term
D) More search terms

3. Which of the following are events of a report program? (Choose two)

A) AT LINE-SELECTION
B) AT TITLE-PAGE-OUTPUT
C) PARAMETERS
D) INITIALIZATION

4. You are trying to process a customer message. However, the available information is insufficient for a complete understanding. What will be your next step? (Choose two)

A) Send notes to customer without being sure that they will help.
B) Be insistent, but politE.'I would like to ask you for help to clarify the issue'.
C) Try to guess what the customer 'might' want to have.
D) Give yourself time to carefully read the problem description of the customer. Also, try to 'read between the lines' and get confirmation by customer that your interpretation is correct.

5. You are analyzing a report program with respect to a reported error with the default values on a Selection screen. Where may you find the origin of the default values? (Choose two)

A) In the function key settings of the Menu Painter
B) In ABAP statements of the Event blocks INITIALIZATION or AT SELECTION-SCREEN OUTPUT
C) In non-executable ABAP statements like PARAMETERS or SELECT-OPTIONS
D) In the element list of the Screen Painter

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