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SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. Which aspect of the self-service configuration allows a customer to create a service required? Choose the correct answer.

A) Moment-sets
B) Workflow assignments
C) Branding
D) QR codes

2. Which features are available in the smart form designer? Choose Three correct answers.

A) Design new icons
B) Copy template
C) Preview report
D) Import translations
E) Create custom elements

3. Which of the following are typical Field Service Mobile App users? Choose the correct answer.

A) Managers
B) Dispatchers
C) Back-office workers
D) Field Service technicians

4. What is a DTO? Choose the correct answer.

A) A data transfer object in the Core systems cloud
B) A date/time object
C) An upload tool to send data from Excel to the cloud

5. To send a sms to technicians when they receive an assignment, you need to.......Choose the correct answer.

A) Set the cloud permission 'sms' READ = TRUE
B) Have a Twillio-Account with sms-send service active
C) Define a business rule in the admin for the company
D) Open an account and prepay an sms-package from www.sms-boostercom.

Solutions: