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Who should take the MB-210: Microsoft Dynamics 365 Sales Exam

The Microsoft MB-210 Exam certification is an internationally-recognized certification which help to have validation for those professionals who are keen to make their career in Microsoft windows Server domain.

Candidates should have some hands-on experience with technical tasks such as perform configuration, manage core sales entities, and manage sales entities. These candidates can go for this exam.

  • Fresher
  • Dynamics 365 Sales Consultant

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

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What skills are measured in Microsoft MB-210?

All the exam topics are broken into various subtopics that should be studied and comprehended clearly. They are as follows:

  • Configuring performance;
  • Configuring extra tools in addition to services.
  • Managing core entities of sales;

Each of the sections included in the Microsoft MB-210 exam makes up a certain percentage of the content, and in each area, you will be tested on various tasks.

Domain 1: The first objective makes up about 25 to 30% of the exam content. In this section, the candidates will have to prove their skills in certain tasks. Thus, first and foremost, they should be able to configure sales settings. This includes different things, such as managing and creating sales collateral, configuring business settings, sales security roles, auto number settings, and more. They should also know how to configure processes and create sales visualization. Here, you will be dealing with various tasks, such as designing sales reports, configuring record creation rules, and more.

Domain 2: The next topic area covered in the Microsoft MB-210 exam makes up almost half of the whole content. So, if you want to do well in this subject, it is important that you have some experience doing certain tasks. Firstly, you will be required to manage and create contacts and accounts, create leads, manage opportunities, quotes, product catalogs, and sales order processing. There is no denying the fact that performing all of these tasks will be difficult and that is why it is important that you put hours of practice into it. Moreover, your preparation process should include learning of the skills in creating and managing contacts, activities, and accounts, converting activities to leads, and customizing the Opportunity Close form.

Domain 3: This subject makes up about 15 to 20% of the Microsoft MB-210 exam questions. The main areas where you will be tested in this section are creating and configuring playbooks, managing forecasting, and configuring integration with external sales applications. This means that you should know about the use cases for AI Builder, Power Virtual Agents, and Customer Insights, scheduling and properties, as well as playbook categories and playbook templates.

MB-210: Microsoft Dynamics 365 Sales Exam Certification Path

MB-210: Microsoft Dynamics 365 Sales Exam is foundation level Certification. As such There is no prerequisite for this course. Anyone who is having keen and familiar with Microsoft technology are well invited to pursue this certification.

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Microsoft MB-210日本語 Exam Syllabus Topics:

SectionWeightObjectives
Configure additional tools and services25-30%- Configure integration with external systems
  • 1. Configure data import/export and synchronization
  • 2. Integrate with marketing and service modules
- Configure sales insights and AI features
  • 1. Configure relationship analytics and health
  • 2. Configure predictive scoring and recommendations
- Configure sales automation and extensions
  • 1. Configure business process flows and workflows
  • 2. Configure custom controls and extensions
Manage core sales features30-35%- Manage forecasting and analytics
  • 1. Manage sales goals and metrics
  • 2. Analyze sales performance and trends
  • 3. Configure and manage sales forecasts
- Manage lead and opportunity lifecycle
  • 1. Manage competitors and sales teams
  • 2. Create and qualify leads
  • 3. Manage opportunity stages and close processes
- Manage sales transactions and records
  • 1. Create and manage quotes, orders, and invoices
  • 2. Manage sales literature and collateral
  • 3. Manage product bundles and relationships
Configure Dynamics 365 Sales35-40%- Configure core sales settings
  • 1. Configure sales security roles and access
  • 2. Configure sales territories and hierarchies
  • 3. Configure fiscal years and sales periods
  • 4. Configure product catalog and pricing
- Configure integration and settings
  • 1. Configure sales dashboards and reports
  • 2. Configure email templates and sales documents
  • 3. Integrate with Microsoft 365 and Power Platform
- Configure entities and relationships
  • 1. Configure entity relationships and business rules
  • 2. Configure sales process flows and stages
  • 3. Customize lead, opportunity, account, and contact entities

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