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HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. You want to attach HP Fix Services to a deal with a new customer.
Which questions should you ask to determine the pain points that the customer is experiencing? (Select two.)

A) What percentage of your budget is allocated to new hardware acquisition?
B) Do you currently have a security strategy in place for your PCs and other devices?
C) What does the company's roadmap for growth over the next ten years look like?
D) How do you decide when to acquire or retire the company's personal systems?
E) How much employee productivity is lost to device downtime due to failure or damage?
F) How do you deal with hardware support when employees are working remotely?

2. Which two HP Lifecycle Services are powered by HP TechPulse? (Select two.)

A) HP Wolf Protect and Trace
B) HP Deinstallation Services
C) HP Active Care
D) HP Defective Media Retention
E) HP pc BIOS Asset Tagging service

3. An enterprise manufacturing company is considering adjusting their business processes in order to create a more sustainable workplace and help advance the company's circularity goals. The IT manager has been tasked with contributing to a business plan for a distributed, hybrid workforce.
What are two benefits that the IT manager should include in the company's proposed sustainability plan?
(Select two.)

A) As employers adopt hybrid workforce, they must accept lower employee productivity and IT support levels.
B) A current trend has shown that employees will stay with an environmentally responsible company long-term
C) Visibility and control over changing technology will enable the businesses to meet the technology demands of the future.
D) IT for a hybrid workforce is easier to manage than physical, on-premises workplaces because employers expect remote employees to manage their devices.

4. An HP Partner is working with an install-base customer that wants increased security for new HP devices as well as existing non-HP devices.
What should the Partner consider when discussing this deal with the customer?

A) HP Manageability Services help with consistent, scalable, and secure software deployment.
B) Users can install HP Client Security Manager on the HP devices as well as the third-party devices.
C) HP Proactive Security includes services to implement and manage configuration policies.
D) HP Wolf Pro Security can be attached to the deal.

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