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HP HP2-B102 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

Question 1

Which question is a typical cross-selling phrase?

A. Would you benefit from a single-function device instead of an MFP?
B. Would you benefit from a duplex model?
C. Would you like to add an HP Care Pack to your HP MFP?
D. Would you benefit from increasing the number of MFPs in your fleet?

Question 2

What does the HP Printing Sales Guide help resellers do?

A. create professional sales presentations
B. calculate their margin on each device, accessory, supply, and
C. find which devices are discontinued
D. determine the discounts that are available to them

Question 3

What does using color do in a document?

A. hides important information
B. increases the willingness to read the document by up to 80%
C. decreases the cost per-page
D. reduces the tendency to act on the contents

Question 4

What is NOT addressed in the HP Value Proposition?

A. real world performance
B. assessment
C. simplicity
D. reliability

Question 5

A client who purchases new technologies upon the recommendation of their colleagues is part of which group?

A. Early adopters
B. Late majority
C. Laggard
D. Early majority

Solutions: