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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What does bundling of products involve?

A) offering two devices for the price of one
B) putting all the products in one shipping package
C) making sure all products arrive at the destination at the same time
D) creating a package of accessories to offer at a single price

2. What is the most important fact to remember about transactional and consultative sales?

A) You should focus on your customer's business problems
B) You should focus primarily on volume of sales.
C) You should minimize time spent with customers.
D) You should focus only on your margin.

3. A client who purchases new technologies upon the recommendation of their colleagues is part of which group?

A) Early adopters
B) Late majority
C) Laggard
D) Early majority

4. What does the HP Embedded Web Server do?

A) automatically notifies the IT department every time an imaging or printing device is used
B) enables users to access and manage imaging and printing devices remotely
C) orders supplies automatically
D) shows end users all devices that are available for printing

5. What is the role of the reseller during the support stage of the technology lifecycle?

A) to determine how to redeploy devices
B) to provide training for end users and address operation issues
C) to monitor usage and to notify managers if users abuse their printing privileges
D) to cross-sell additional accessories and service

Solutions: