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Avaya 3000.3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. When configuring an SCN backup link on the IP Office, what is the maximum number of links that can be programmed on a system?

A) Not a supported feature
B) Limited to the number of systems in an SCN
C) One backup per system
D) There is no limit.

2. Which method can be used to verify if the IP telephone .bin files have been upgraded.

A) Verify that the .bin file is in the Manager folder.
B) Verify the file names from the telephone menu.
C) Verify from the extension from in the Manager application.
D) Verify from Call Status.

3. A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?

A) 4
B) 1
C) 3
D) 2

4. An IP Office CCR administrator examines a CCR agent's user profile in Manager. The administrator discovers that on the user's Telephony tab the "Forced Login" checked box is grayed out. What does this mean?

A) The CCR Agent is in After Call Work (ACW).
B) All of the CCR licenses are being used.
C) The CCR Agent is checked on the user's telephony tab.
D) The CCR Agent is not logged into the telephone.
E) The CCR Agent is not a CCR administrator.

5. When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)

A) if telephones need to be upgraded thereby increasing downtime
B) if telephones and system features have changed between loads
C) if older IP Office applications are to be supported
D) if hardware is compatible with the new version of IP Office
E) if all licenses will need to be renewed

Solutions: