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WGU Information-Technology-Management Exam Syllabus Topics:

SectionObjectives
Topic 1: Information Security and Risk Management- Risk assessment fundamentals
- Security policies and compliance
Topic 2: IT Management Fundamentals- IT governance principles
- IT organizational structures and roles
Topic 3: IT Financial and Strategic Management- IT budgeting and cost management
- Alignment of IT strategy with business goals
Topic 4: Systems and Infrastructure Management- Operations and maintenance management
- Infrastructure components and lifecycle
Topic 5: Project and Service Management- IT service management concepts (e.g., ITIL basics)
- Project lifecycle and methodologies (e.g., Waterfall, Agile)

WGU Information Technology Management QGC1 Sample Questions:

1. Why is collaboration between the chief information officer (CIO) and the chief marketing officer (CMO) essential in digital strategy?

A) To reduce the role of marketing in technology decisions
B) To prevent overlap between IT and marketing functions
C) To coordinate strategic efforts across the organization
D) To give the marketing team control over IT operations


2. Which protocol provides for the collection, organization, and modification of information about managed devices on IP networks?

A) Telnet protocol (TELNET)
B) Hypertext Transfer Protocol (HTTP)
C) Simple Network Management Protocol (SNMP)
D) File Transfer Protocol (FTP)


3. A company wants to manage its goods across all stages-from initial concept through design, development, and manufacturing.
Which type of software supports this process?

A) Workflow automation
B) Product life cycle management
C) Enterprise resource planning
D) Asset management


4. Which phase of the systems development life cycle (SDLC) includes writing code for the software?

A) Testing
B) Development
C) Design
D) Deployment


5. Which method protects against unauthorized physical access to sensitive data?

A) Software patching
B) Firewall configuration
C) Biometric authentication
D) Data encryption


Solutions:

Question # 1
Answer: C
Question # 2
Answer: C
Question # 3
Answer: B
Question # 4
Answer: B
Question # 5
Answer: C

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