Exam Name: Certified Implementation Specialist - Risk and Compliance
Certification Provider: ServiceNow
Corresponding Certification: Risk and Compliance
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ServiceNow CIS-RC Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Risk and Advanced Risk | 25% | - Advanced risk assessment - Risk framework and scoring - Risk record lifecycles - Configuration and automation |
| Policy and Compliance | 25% | - Record lifecycles - Architecture and components - Configuration and setup - Compliance supporting processes |
| Implementation Planning | 5% | - Personas, groups, and roles - Use cases and requirements - Implementation checklist |
| GRC Overview | 11.67% | - Technical overview - Key terminology - GRC positioning and framework |
| Entity Framework | 20% | - Entity type and class approach - Entity scoping overview - Entity architecture and relationships |
| Common Elements and Extended Capabilities | 8.33% | - Integrations and content packs - Regulatory Change Management - Platform common features - Continuous monitoring |
| Audit and Advanced Audit | 5% | - Audit architecture - Audit lifecycle - Roles and responsibilities |
ServiceNow Certified Implementation Specialist - Risk and Compliance Sample Questions:
What would you leverage in order to provide users with an alternate user experience to view policies, create policy exceptions, and search for controls?
- A. Help Desk Portal
- B. Catalog Portal
- C. Service Portal
- D. Access Portal
Correct Answer: B 🗳️
Which one of the following is not a trigger for issue creation?
- A. Risk assessment returns the inherent and residual risk impact as "Very High"
- B. Manual issue created by any manager or admin role as well as by audit user
- C. Control effectiveness is "Ineffective" and the state of control test is "Closed Complete"
- D. Indicator failure
- E. Attestation returns the result as "Not Implemented"
Correct Answer: E 🗳️
The ServiceNow Platform requires which external components in order to ingest data from other systems?
- A. A messaging bus needs to be developed
- B. The platform allows XML to be ingested, and it required developers to leverage XSLT to map it properly
- C. The platform has Integration Service that allow users and developers to ingest data from a variety of sources
- D. The platform includes an SDK template that allows developers to enhance it using Java
Correct Answer: C 🗳️
Jim is an Audit Manager. In addition to Audit Manager, which roles should be assigned to ensure he can manage the audit process as well as other GRC functions related to audit? (Choose two.)
- A. sn_grc.manager
- B. sn_grc.developer
- C. sn_audit.user
- D. sn_grc.reader
- E. sn_grc.user
Correct Answer: A,C 🗳️
The Risk thresholds in the Risk Criteria Matrix (default values) do not line up with company needs. What should you do?
- A. Demonstrate Risk scoring scenarios using the default values
- B. Configure the Risk Criteria in ServiceNow
- C. Identify Risk that will benefit from the default values
- D. Use the default values to determine new company approach
Correct Answer: B 🗳️
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