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Salesforce Certified Platform Data Architect Sample Questions:

1. Northern trail Outfitters (NTO) runs its entire out of an enterprise data warehouse (EDW), NTD's sales team starting to use Salesforce after a recent implementation, but currently lacks data required to advanced and opportunity to the next stage.
NTO's management has research Salesforce Connect and would like to use It to virtualize and report on data from the EDW within Salesforce. NTO will be running thousands of reports per day across 10 to 15 external objects.
What should a data architect consider before implementing Salesforce Connect for reporting?

A) OData callout limits per day
B) Maximum external objects per org
C) Maximum page size for server-driven paging
D) Maximum number for records returned

2. A consumer products company has decided to use Salesforce for its contact center. The contact center agents need access to the following information in Service Console when a customer contacts them:
1. Customer browsing activity on its website stored on its on premise system
2. Customer interactions with sales associates at its retail stores maintained in Salesforce
3. Contact center interactions maintained in Salesforce
4. Email campaign activity to customer from its marketing systems.
What should a data architect do to fulfill these requirements with minimum development effort in Salesforce?

A) Create web tabs in Service Console to show website and marketing activities.
B) Build custom components in Service Console to bring information from the marketing and website information.
C) Use Salesforce Connect to integrate the website and the marketing system into Service Console using external objects.
D) Build customer view in Service Console with components that show website data and marketing data as mashup.

3. Universal Containers has received complaints that customers are being called by multiple Sales Reps where the second Sales Rep that calls is unaware of the previous call by their coworker.
What is a data quality problem that could cause this?

A) Duplicate Contact records exist in the system.
B) Duplicate Activity records on a Contact.
C) Customer phone number has changed on the Contact record.
D) Missing phone number on the Contact record.

4. Which API is best for loading millions of records asynchronously?

A) Bulk API
B) REST API
C) SOAP API
D) Streaming API

5. Universal Containers (UC) management has identified a total of ten text fields on the Contact object as important to capture any changes made to these fields, such as who made the change, when they made the change, what is the old value, and what is the new value. UC needs to be able to report on these field data changes within Salesforce for the past 3 months. What are two approaches that will meet this requirement? Choose 2 answer

A) Create a Contact report including these ten fields and Salesforce Id, then schedule the report to run once a day and send email to the admin.
B) Turn on field Contact object history tracking for these ten fields, then create reports on contact history.
C) Write an Apex trigger on Contact after insert event and after update events and store the old values in another custom object.
D) Create a workflow to evaluate the rule when a record is created and use field update actions to store previous values for these ten fields in ten new fields.

Solutions: