CRT-101 Online Test Engine

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  • Total Questions: 250
  • Updated on: Oct 08, 2026
  • Price: $69.00

CRT-101 Desktop Test Engine

  • Installable Software Application
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  • Total Questions: 250
  • Updated on: Oct 08, 2026
  • Price: $69.00

CRT-101 PDF Practice Q&A's

  • Printable CRT-101 PDF Format
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  • Total Questions: 250
  • Updated on: Oct 08, 2026
  • Price: $69.00

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Paper on the desk, phone in your pocket, PC at home — the ExamPrepAway CRT-101 package comes in PDF, software, and online modes, and you can switch between them freely. Downloads are unlimited, simultaneous use is unrestricted, and the same 250 practice questions for the Salesforce Certification Preparation for Administrator stay with you on every device.

Salesforce CRT-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Workflow and Process Automation15%- Workflow rules and actions
- Approval processes
- Process Builder and Flow Builder
Topic 2: Service and Support Applications12%- Case management and escalation
- Knowledge base and entitlements
- Service console features
Topic 3: Sales and Marketing Applications12%- Lead management and conversion
- Opportunity management and sales processes
- Campaigns and products
Topic 4: Data and Analytics Management13%- Data import/export and data quality
- Reports, dashboards, and folders
- Data backup and storage considerations
Topic 5: Configuration and Setup15%- Security controls, roles, profiles, and sharing settings
- User management and license allocation
- Company settings and organization configuration
Topic 6: Object Manager and Lightning App Builder20%- Page layouts, record types, and compact layouts
- Lightning apps, navigation, and Lightning App Builder
- Standard and custom objects, fields, and relationships
Topic 7: Productivity and Collaboration7%- Activity management
- Chatter and collaboration tools

CRT-101 Exam FAQs: Clear Answers, No Fluff

Registration for the Salesforce Certification Preparation for Administrator goes through the official channels listed here:

One detail worth knowing before you book: the CRT-101 exam is delivered Online proctored or onsite at authorized testing centers.

Yes — the free trial exists so customers can fully understand the system before buying. Download the sample CRT-101 practice questions at no cost, explore the interface, and check the verified answers yourself. Once you purchase, 365 days of free updates are included, and if the product expires, the update service renews at a 50% discount from your member zone.

The Salesforce Certification Preparation for Administrator blueprint is organized into 7 domains, led by Productivity and Collaboration (7%), Configuration and Setup (15%), and Data and Analytics Management (13%). The complete weighted syllabus appears above on this page — it is the checklist your preparation should be measured against.

You will face 60 questions within 105 minutes on the CRT-101 exam. The real exam pressure comes from that ratio — knowledge alone does not finish exams on time. Rehearse with the ExamPrepAway test engine's timed mode, repeat the same question sets until the answers consolidate, and pacing stops being a risk factor.

No mandatory prerequisites; Salesforce recommends 6+ months of hands-on administration experience

Eligibility rules do get revised, so before booking, verify the current requirements on the official Salesforce exam page.

Delivery takes effect immediately: download right after payment, with an email copy arriving within one minute. If 2 hours pass with no email, check spam and contact customer service — professional staff can remotely guide installation and use if needed. Downloads and simultaneous use are not limited, so every device you own can carry the material.

If you sit the CRT-101 exam within 60 days of purchase and do not pass, the ExamPrepAway money back guarantee covers you: file within 2 days of the exam with a scanned enrollment slip and the official score report (PDF), and the claim is processed within 7 days. The candidate name must match the payer name; the policy excludes exams taken within 3 days of purchase, purchases never used in an actual exam attempt, free materials, and expired orders. If you prefer to keep preparing, exchange the product for two free exam packages of equal value and retain the update service on your original purchase.

Salesforce lists these training resources for the Salesforce Certification Preparation for Administrator:

Courses build the framework; repeated practice consolidates it. Pair whichever resource you choose with 250 practice questions from ExamPrepAway and important knowledge points stay learned, not just seen.

The CRT-101 exam — full title Certification Preparation for Administrator Exam — is Salesforce's own certification test, and passing it awards the Salesforce Certified Platform Administrator certification at the Associate level. The certificate is valuable precisely because it is demanding: it proves to employers that your skills survived a vendor-built examination. It also serves as a stepping stone toward Salesforce Certified Advanced Administrator.

The passing score is 65%, and the official registration fee is $200 USD (excluding taxes). Note that the fee pays for a single attempt — a retake is charged at full price again, which is the expensive way to discover weak spots. The cheaper discovery method is self-testing: drill 250 practice questions at ExamPrepAway in timed mode until your scores clear the passing mark with room to spare, then register.

Salesforce Certification Preparation for Administrator Sample Questions:

The marketing director at Northern Trail Outfitters has requested that the budget field is populated in order for the Lead Status field to be marked as qualified.
What tool should the administrator use to fulfill this request?

  • A. Workflow Rule
  • B. Validation Rule
  • C. Require Field.
  • D. Lead Conversion.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for ExamPrepAway members. You can sign-up / login (it's free).

The IT manager at universal Containers is doing an audit of the systems security.
Mow should the administrator provide a summary of the org's security health?

  • A. Turn on Event Monitoring to track user events.
  • B. Download the last six months of user login data.
  • C. Change the Organization-Wide Default to private to restrict visibility.
  • D. Run a Health Check to identify vulnerabilities.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for ExamPrepAway members. You can sign-up / login (it's free).

The Administrator at Universal Container wants to add branding to salesforce.
Which two considerations should the administrator keep in mind?
Choose 2 Answers

  • A. Chatter external users see the built-in Lightning theme only.
  • B. Only one theme can be active at a time, and a theme applies to the entire org.
  • C. Themes apply to salesforce classic and to the salesforce mobile app.
  • D. Up to 150 custom themes can be created, modified, or cloned from the built-in themes.
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

Explanation: Only visible for ExamPrepAway members. You can sign-up / login (it's free).

An administrator installed a managed package that contains a permission set group. The permission set group that was installed includes Delete access on several objects, and the administrator needs to prevent users in the permission set group from being able to delete records.
What should the administrator do to control Delete access?

  • A. Create a new permission set that has Delete access deselected for the objects.
  • B. Create a new role that prevents Delete permissions from rolling up to the users.
  • C. Edit the profile for the users to remove Delete access from the objects.
  • D. Use a muting permission set with a permission set group to mute selected permissions.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for ExamPrepAway members. You can sign-up / login (it's free).

Ursa Major Solar wants to assist users with a guided expense report process to simplify submissions, routing, and authorizations.
Which two tools should an administrator use to build this solution?
Choose 2 answers

  • A. Validation Rule
  • B. Approval Process
  • C. Quick Action
  • D. Flow Builder
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

Explanation: Only visible for ExamPrepAway members. You can sign-up / login (it's free).

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