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Salesforce B2C-Solution-Architect Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Security and Compliance10%- Implement PCI DSS compliance
- Address GDPR and data privacy requirements
- Define security best practices
- Design authentication and authorization
Topic 2: B2C Commerce Cloud Implementation25%- Implement shopping cart and checkout flows
- Configure product catalog and pricing
- Configure search and merchandising
- Design promotions and campaigns
- Design storefront architecture and navigation
Topic 3: Discovery and Stakeholder Management15%- Identify key stakeholders and their needs
- Document business objectives and success criteria
- Gather and analyze business requirements
- Conduct stakeholder interviews and workshops
Topic 4: Integration and Data Management15%- Manage data quality and governance
- Define data migration strategies
- Design integration patterns (real-time, batch)
- Implement order management integrations
Topic 5: Governance, Testing, and Deployment5%- Define testing strategies (UAT, performance)
- Document operational procedures
- Establish governance frameworks
- Plan deployment and release management
Topic 6: Solution Design and Architecture30%- Address scalability and performance requirements
- Design data models and APIs
- Define integration strategies with ERP, OMS, and PIM
- Design end-to-end B2C commerce architecture
- Create solution architecture diagrams

Salesforce B2C-Solution-Architect Exam FAQ: Clear Answers, No Fluff

Salesforce Certified B2C Solution Architect is an official Salesforce exam, catalogued under the code B2C-Solution-Architect. Passing it awards the Salesforce Architec certification at the Professional level. It also links to Salesforce Certified Administrator, Salesforce Certified Commerce Cloud Developer, Salesforce Certified Marketing Cloud Developer, which broadens its career value. Qualifying exams exist to prove ability in a measurable way, and this one proves yours against the vendor's own standard.

Salesforce Certified B2C Solution Architect gives you 120 questions and 105 minutes to answer them. Treat time as a resource to allocate, not a countdown to fear: rehearse full sessions in the ExamPrepAway test engine, practice skipping and returning, and build the calm familiarity that lets your actual knowledge show up on exam day.

Passing Salesforce Certified B2C Solution Architect takes 63%, and the official fee is $400 USD. Retakes cost the full $400 USD again, which makes verified readiness the cheapest insurance there is. Track your ExamPrepAway practice scores across sessions and book the exam only when clearing the requirement has become your baseline, not your best day.

Recommended: 2+ years of B2C commerce experience, Salesforce Administrator certification, and familiarity with Salesforce B2C Commerce Cloud

Since vendor requirements are revised periodically, confirm the current conditions before registering on the official exam page.

Yes. ExamPrepAway provides a free PDF demo of the Salesforce Certified B2C Solution Architect material, so the product can earn your trust before it earns your money. After purchase, updates are free for 365 days, and once your product expires you can extend the update service at a 50% discount.

Your purchase carries a 100% money-back guarantee with defined conditions. Take the Salesforce Certified B2C Solution Architect exam within 60 days of purchase; if you fail, you can claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are not eligible, and neither are downloaded-but-unused products, free materials, or expired orders; the candidate name must match the payer name. File with a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. If you prefer, exchange instead: two other exam products of equal value, free, with the update service on your original purchase retained.

Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service. Installation is unlimited across your computers.

The Salesforce Certified B2C Solution Architect exam is divided into 6 domains. The most prominent are Solution Design and Architecture (30%), Governance, Testing, and Deployment (5%), and Integration and Data Management (15%). The complete outline is above on this page; candidates who know the map waste far less time getting to the destination.

Salesforce Certified B2C Solution Architect Sample Questions:

Northern Trail Outfitters (NTO) is implementing B2C Commerce and Service Cloud as part of an IT transformation project focused on improving the customer experience across all channels. As part of the Service Cloud implementation, there will also be a service portal implemented using Experience Cloud so that customers can better self-serve for the most common use cases. NTO customers are also heavily engaged on social services, so anything that can help them use their existing social accounts to log in will be essential to a great customer experience.
Which two things should a Solution Architect recommend to cover NTOs identity needs?
Choose 2 answers

  • A. Leverage Salesforce Identity as the identity provider to centralize authentication for both Experience Cloud and B2C Commerce in one place.
  • B. Define a user registration handler to support user provisioning and authentication via social services like Google and Facebook.
  • C. Leverage B2C Commerce as the identity provider for both Storefront and the Service Portal.
  • D. Use Salesforce CDP, which automatically syncs profiles and authentication information across systems.
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

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A company is In the process of defining the authoritative system for key data entitles Involved In B2C journeys. The company has about 200.000 customers, each averaging 30 orders per year.
Which two systems are considered an authoritative system for consent and compliance preferences, as well as primary person attributes such as name, address, birthday, phone, and email?
Choose 2 answers

  • A. Service Cloud
  • B. Experience Cloud
  • C. B2C Commerce
  • D. Marketing Cloud
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

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Universal Containers (UC) wants to implement the right-to-be-forgotten requirement in their Salesforce org in order to be compliant with data privacy laws. This means that UC must delete, archive, or de-identify the data subject's PII in an org within 30 days of their request.
What should a Solution Architect recommend to implement this requirement"*

  • A. Implement a custom solution that allows system administrators to run a job to obscure or delete the data in the request scope.
  • B. Implement a soft delete strategy by marking the data as "archived" or "deleted" without actually deleting it.
  • C. Create a team who can manually review these requests and delete or obscure the data from all relevant systems.
  • D. Recommend Salesforce Privacy Center to manage how the Salesforce org retains, deletes, anonymizes, and transfers customer data.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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A marketing team is using Sales Cloud web-to-lead forms to capture leads. The company recently acquired Marketing Cloud and wants to ensure that the data is synchronized to Marketing Cloud without losing data and without creating duplicate contacts.
Which consideration should a Solution Architect voice to the marketing team when designing this solution?

  • A. Leads and contacts are unique records in Marketing Cloud.
  • B. Web-to-lead forms trigger Marketing Cloud journeys without creating leads in Salesforce.
  • C. The contact delete framework in Marketing Cloud can be used to resolve duplicate contacts and associated billing challenges.
  • D. Leads can be merged and converted in Marketing Cloud.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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A company has been using B2C Commerce for many years and recently decided to implement Service Cloud and Marketing Cloud. Currently, there are many issues with the integration between B2C Commerce and the legacy CRM, which means data is often out of Sav sync. Agencies currently manage the Marketing communication, and B2C Commerce is sending the messages. The main goal is to ensure Catksion that B2C Commerce can trigger multi-channel messaging via Marketing Cloud, leveraging the data the company has on customers to personalize the communication.
Which three considerations should a Solution Architect keep in mind when recommending a migration strategy from the existing setup to the new one?
Choose 3 answers

  • A. Service Cloud should be implemented before Marketing Cloud to ensure that the Salesforce Contact IDs can be used in Marketing Cloud as unique identifiers. Written
  • B. Customer data from B2C Commerce and the legacy CRM should be deduplicated before being imported into Service Cloud. Materials
  • C. Customer data can be imported into Service Cloud from B2C Commerce and the legacy CRM without deduplication since Salesforce CDP can automatically merge duplicate records upon insert.
  • D. Custom development work is required to connect B2C Commerce to Marketing Cloud and use the Salesforce Contact ID.
  • E. Marketing Cloud Connect should be configured to use an alternate external ID from Salesforce as the Contact Key to avoid duplicate contacts in Marketing Cloud.
Reveal Solution  Discussion  0

Correct Answer: A,B,D  🗳️

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