Exam Name: Microsoft Dynamics CRM 2011, Customization and Configuration
Certification Provider: Microsoft
Corresponding Certification: Microsoft Dynamics C5
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Microsoft MB2-866 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configuring Organizational Structure | 15-20% | - Business units - Inheritance and hierarchy - Deployment models |
| Customizing Entities and Attributes | 20-25% | - Entity properties and behaviors - System vs custom entities - Attribute types and configuration |
| Managing Users, Teams and Security | 20-25% | - Team types and administration - User creation and management - Security roles and privileges - Field-level security |
| Customizing Relationships and Mappings | 10-15% | - Field mapping - 1:N, N:1, N:N relationships - Relationship behaviors |
| Configuring Auditing and Solutions | 15-20% | - Enabling and managing auditing - Import, export and deployment of solutions - Managed vs unmanaged solutions |
| Customizing Forms, Views and Charts | 15-20% | - View creation and filtering - Form design and layout - Chart and dashboard configuration |
Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:
You create two custom entities in an online deployment of Microsoft Dynamics CRM 2011. One custom entity is used to store account analysis data and the other has been defined as an activity. Which of the following statements about security access is true?
- A. The System Administrator and System Customizer roles have full access to only the custom activity entity.
- B. All built-in roles have some privileges to the custom Account Analysis Data entity, but not to the custom Activity entity.
- C. The System Administrator and System Customizer roles have access to both custom entities.
- D. All built-in roles have full access to both custom entities.
Correct Answer: C 🗳️
A company uses Microsoft Dynamics CRM 2011 with existing Opportunity records. You add a field to the Opportunity entity, set the Requirement Level for the new field to Business Required, and publish all customizations. Users can edit existing records and save new records without entering data in the new field. You need to ensure that users cannot save new or edited Opportunity records without entering data in the new field. What should you do?
- A. Create a web resource to validate data entry.
- B. Create a workflow to validate data entry.
- C. Add the new field to the Opportunity form.
- D. Add the new field to the Dependent Fields list for the Opportunity form.
Correct Answer: C 🗳️
When a user performs a quick find in Microsoft Dynamics CRM 2011, which fields in the file does the system search?
- A. all required fields
- B. all fields that are displayed as columns in the user s current view
- C. all fields
- D. all fields that are Find Columns in the Quick Find view
Correct Answer: D 🗳️
You need to block file extensions on Microsoft Dynamics CRM 2011 attachments. Where do you make this change?
- A. in the system-based email settings
- B. in the user-based email settings
- C. in the data management tool
- D. in the system settings
Correct Answer: D 🗳️
Which of the following statements applies to both Microsoft Dynamics CRM 2011 on-premises and Microsoft Dynamics CRM Online 2011?
- A. supports Internet lead capture
- B. allows offline synchronization with Microsoft Outlook 2010
- C. allows a maximum of 2048 fields per entity
- D. supports custom workflow assemblies
Correct Answer: B 🗳️
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