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Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Build and extend agents in Copilot Studio40–45%- Integrate with services and systems
  • 1. Connect to Microsoft 365, Azure, and external enterprise systems
  • 2. Integrate with Microsoft Foundry and MCP servers
  • 3. Connect to APIs, custom connectors, and Dataverse
  • 4. Implement multi-agent solutions and orchestration
- Develop agent flows and logic
  • 1. Create and modify conversation flows
  • 2. Design adaptive cards and user interfaces
  • 3. Implement conditional logic and branching
  • 4. Use Power Fx expressions and functions
- Implement advanced capabilities
  • 1. Customize models and prompt engineering
  • 2. Add tools, actions, and automation
  • 3. Configure retrieval-augmented generation (RAG)
  • 4. Implement computer-use and advanced action agents
Topic 2: Plan and configure agent solutions30–35%- Configure agent foundations
  • 1. Design agent identity, personality, and instructions
  • 2. Configure knowledge sources and data connections
  • 3. Set up environment variables and configuration settings
  • 4. Define topics, triggers, and conversation flows
- Plan an agent solution
  • 1. Define responsible AI and governance strategy
  • 2. Identify business requirements and use cases
  • 3. Evaluate security, compliance, and data privacy considerations
  • 4. Plan channels and deployment options
Topic 3: Test, deploy, and manage agents20–25%- Deploy and manage agent lifecycle
  • 1. Implement application lifecycle management (ALM)
  • 2. Prepare solutions for deployment
  • 3. Monitor usage, performance, and health
  • 4. Update, version, and retire agents
- Test and validate agent performance
  • 1. Measure accuracy, relevance, and safety
  • 2. Create test cases and evaluation datasets
  • 3. Debug and resolve errors or unexpected behavior

Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:

1. Drag and Drop Question
You run the same fixed test set three times in Copilot Studio.
During evaluation, you observe the following:
- The same interaction fails in all three runs.
- Score values range from 0.58 to 0.61.
- The reasoning states that the response partially matches the expected answer.
- The knowledge source that is used is internal documentation.
- No tools are invoked.
You need to determine which conclusions are supported based on the evaluation results.
Which conclusions should you make? To answer, move the appropriate conclusions to the correct evaluation results. You may use each conclusion once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


2. An agent needs to call an external REST API that isn't available as a pre-built connector, and the API requires OAuth 2.0 authentication. What should you create?

A) A new environment variable only
B) A custom connector with an OAuth 2.0 authentication type
C) A Power Automate flow with anonymous authentication
D) A generative answers node


3. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen.
A company is configuring an agent in Copilot Studio that uses a generative answers node inside multiple topics.
The company requires responses to meet the following requirements:
- Must use an executive summary format.
- Must apply only within a specific topic.
- Must continue using configured knowledge sources.
- Must comply with connector security controls.
You need to configure a custom prompt to meet the formatting requirements.
Solution: Remove the generative answers node and rely only on the custom prompt to produce formatted responses.
Does the solution meet the goal?

A) Yes
B) No


4. An agent needs to call an external REST API that isn't available as a pre-built connector, and the API requires OAuth 2.0 authentication. What should you create?

A) A new environment variable only
B) A custom connector with an OAuth 2.0 authentication type
C) A Power Automate flow with anonymous authentication
D) A generative answers node


5. Drag and Drop Question
A company builds agents in Copilot Studio in a development environment.
The agents are packaged inside a solution and deployed by using Power Platform Pipelines to test and production environments.
The company has the following requirements that must be met:
- Production deployments are limited to a defined set of users who are
responsible for that stage.
- The same solution is reused across all environments without editing
its components.
- The production environment always receives a locked-down version of
the solution.
You need to configure the pipeline and solution behavior to meet the requirements.
What should you configure? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


Solutions:

Question # 1
Answer: Only visible for members
Question # 2
Answer: B
Question # 3
Answer: B
Question # 4
Answer: B
Question # 5
Answer: Only visible for members

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