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Huawei HCSP-Presales-Service(AICC) V1.0 Sample Questions:

1. When deploying AICC in a virtualized environment (e.g., VMware), which resource is often the most critical bottleneck for IVR media servers, directly impacting the number of concurrent ports supported?

A) CPU Clock Speed
B) Disk I/O (Input/Output Operations)
C) Network Bandwidth
D) RAM Allocation

2. What is the primary benefit of using a "hybrid" AICC deployment model (combining on-premises and cloud components)?

A) It is always the cheapest option.
B) It does not require an internet connection.
C) It is the simplest to manage.
D) It allows the customer to keep sensitive data on-premises while leveraging cloud scalability for variable workloads.

3. When sizing the storage for an AICC deployment, the formula (Number of Recorded Channels) * (Hours per Day) * (Bits per Second) * (3600 seconds) / (8 bits/byte) is used to calculate what?

A) Daily network bandwidth consumption.
B) Daily storage consumption for call recordings in bytes.
C) The number of concurrent agents supported.
D) The CPU utilization of the media servers.

4. What is the primary purpose of a "pilot number" in a contact center?

A) It is a test number used during the implementation phase.
B) It is the main published number that customers dial to reach the contact center.
C) It is a number used exclusively by agents to make outbound calls.
D) It is a number for emergency services.

5. When designing an AICC solution for a business with highly seasonal peaks (e.g., holiday sales), which deployment model offers the greatest elasticity?

A) A dedicated appliance.
B) Cloud-based (SaaS) deployment that can scale up and down on demand.
C) Hybrid deployment with a fixed on-premises core.
D) On-premises deployment with fixed capacity.

Solutions: