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HP Selling HP Device as a Service 2018 Sample Questions:

1. What are the correct ways in which a channel partner can sell HP DaaS to a customer? (Select two.)

A) HP DaaS can be sold as an ecosystem sale with different vendors providing hardware and services.
B) HP DaaS can be sold as a contract with 1 - to 5-year terms available.
C) HP DaaS can be sold as a technical sale with channel partners managing Analytics and Proactive Management.
D) HP DaaS can be sold as a transaction with payment upfront for all hardware and services.
E) HP DaaS can be sold as a consultative sale with an HP Account Delivery Manager support.

2. What are the customer benefits of DaaS Analytics and Proactive Management that come with the Enhanced and Premium HP DaaS plans? (Select two.)

A) next business day hardware support, practically anywhere in the world
B) Accidental Damage Protection
C) HP Service Experts working with channel partners to provide insights into a customer's device environment
D) actionable reports to help customer optimize IT resources
E) an HP helpdesk service for end-users that is available 24/7

3. What are the correct options available for a Custom HP DaaS plan?

A) Customers can select from a different range of optional accessories.
B) Customers can select from the complete portfolio of lifecycle services (if they are SKU-based).
C) Customers can purchase third-party Windows PCs through HP.
D) Customers can select individual HP DaaS Analytics and Proactive Management capabilities.

4. Which service involves HP Service Expert support?

A) Next Day Hardware Repair
B) App deployment
C) Accidental Damage Protection
D) Defective Media Retention Services

Solutions: