Exam Name: BCS Professional Certificate in Team Leadership
Certification Provider: BCS
Corresponding Certification: BCS Other Certification
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BCS TL01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Emotional Intelligence | - Managing relationships and emotions - Empathy and social awareness - Self-awareness and self-regulation |
| Team Leadership Roles and Styles | - Adapting leadership style to context and team - Leadership vs management - Different leadership frameworks and models |
| Managing Time and Priorities | - Time management principles - Prioritization frameworks - Balancing workload and deadlines |
| Positive Communication | - Conflict resolution and negotiation - Verbal and non-verbal communication - Active listening and feedback techniques |
| Participative Leadership | - Involving team members in decision-making - Delegation and empowerment - Building trust and engagement |
| Leading Teams Through Change | - Overcoming resistance to change - Change management models - Supporting team through transitions |
| Managing Team Performance | - Monitoring and evaluating performance - Motivation and recognition strategies - Setting goals and objectives |
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