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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A customer has opened up another location in London that will have four employees and wants to SCN this site with the current location in New York City which has an IP500 that has been installed for over a year without any software revisions. Which two solutions do you recommend for the London location? (Choose two.)

A) Install four digital phones and create a VPN connection between London and New York City for the digital phones to connect back to the digital station module in New York City.
B) Install the IP500 with the VCM 32 and the 12 port Ethernet switch on a UPS, ground the IP500, upgrade the IP500 to the same version as the IP500 in New York City, install four digital phones, and verify the correct software version on the phones.
C) Install the IP500 with the VCM 32 on a UPS, a 12 port POE switch on a UPS, earth ground the IP500, match the IP Office version level with New York City, install four IP Phones, and verify the correct software version on the IP phones.
D) Install the IP500 with VCM 32, add a digital station module on the IP500, Put the IP500 and the DS module on a UPS, earth ground the IP500 and the digital station module, match the IP500 and DS module with the version level with New York City and install the four digital phones.

2. To support multiple voicemails on an SCN, the IP Office Manager and core will support an additional voicemail option of _____, which will be the mode selected for the IP Offices supporting a local Preferred Edition - Messaging.

A) Embedded Voicemail
B) Centralized Voicemail
C) Voicemail Lite/Pro
D) Distributed Voicemail

3. Which two methods will avoid corruption of the data on the SD card when removing the SD card? (Choose two.)

A) Use the Manager application to shutdown the card before removing the SD card.
B) User System Monitor to shutdown the card before removing the SD card.
C) Use the System Status Application to shutdown the card before removing the SD card.
D) Dial the shutdown short code to shutdown the card before removing the SD card.
E) Just pull out the card; special shutdown is not required.

4. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and is not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) POP3
B) MAPI
C) IMAP
D) HTTP

5. A customer has an existing network of three IP Office systems with Small Community Networking and Voicemail Pro at their main location. Each location has their own set of outside lines. They would like to add in redundancy for their voicemail server in case the network between the main office and the remote office goes down. Which two must be added to the IP Office network and configuration to accomplish this? (Choose two.)

A) Distributed Voicemail license at the remote locations
B) Distributed Voicemail license at the main office
C) Backup Voicemail license at the remote locations
D) VoiceMail Pro Server at each location
E) Preferred Edition license at each location

Solutions: