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Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:

1. When an Avaya Contact Recording server is installed with more than one Network Interface Card (NIC), what should be set to indicate which NIC to use for Audio and screen content streams?

A) General Setup > Recorder URL(s) of external port(s) to connect to
B) General Setup > Recorder > IP address on this server to use for recordings
C) General Setup > Recorder > Replay Server(s)
D) General Setup > Recorder > Key Management Server

2. A technician has installed an Avaya Quality Monitoring application where each Avaya Quality Monitoring component was installed on a separate server. The technician needs to configure the Avaya Quality Monitoring recording mode on the Avaya Contact Recorder to integrate the Avaya Contact Recorder with the Avaya Quality Monitoring.
Which parameter should be entered under "URL(s) of Quality server(s) to connect to" field?

A) The hostname of the server where the eRecorder component was installed; the same port number that is configured on the voice card in Avaya Quality Monitoring.
B) The hostname of the server where the BDR component was installed
C) The Fully Qualified Domain Name (FQDN) of the server where the web server component was installed
D) The hostname of the server where the BDR component was installed; the same port number as it is configured on the Avaya Quality Monitoring under the CTI adapter component related to integration with the Avaya Contact Recorder.

3. A technician is configuring the Avaya Contact Recording to work in a CS1000 environment
with AST recording.
Which entry must be added in the Avaya Contact Recording properties file for this configuration to work correctly?

A) aacc.v6=true
B) cc.v6=true
C) cc.v6=false
D) aacc.v6=false

4. Which reports provides a summary of the current configuration of the Avaya Quality Monitoring system?

A) Configuration Report - > System Report -> Block Monitor Report
B) Additional -> Custom Events -> System Administration Report
C) Additional -> Custom Events -> Activity Report
D) Configuration Report - > System Report -> System Configuration Report

5. Prior to starting to delete the calls from the calls partition, by default what is the free space that the disk manager will attempt to keep free on the calls partition?

A) 1 GB
B) 500 MB
C) 1 MB
D) 100 MB

Solutions: