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Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. The Avaya Aura experience Portal (AAI P) system consist;; of which two major subsystems? (Choose two)

A) Avaya Media Servers (AMS)
B) Application Enablement Services (AES)
C) Media Processing Platform (MPP)
D) Experience Portal Manager (EPM)
E) Private Brain Exchange (PBX) servers

2. Which three services are registered as a part of Intelligent Customer Routing (ICR) Core installation? (Choose three)

A) tomcat
B) icrcca
C) terracottasrv
D) icrwebservice
E) icrcore

3. When installing Avaya Proactive Outreach manager (POM) software on the Avaya Aura Experience Portal (AAEP), which two interfaces may be used to install the software? (Choose two)

A) The graphical user interface (GUI)
B) The Remote Desktop
C) The AAEP Web administration POM menu
D) The Tomcat Administration Screen
E) The command line interface (CLI)

4. A customer has chosen the Avaya Aura Experience Portal (AAEP) software only offer.
What are the minimum hardware specifications for a customer supplied AAEP server machine?

A) dual 1.8 GHz Pentium 4, z GB of RAM, 100/1000 Base-T Ethernet controller full duplex
B) dual 1.6 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller full duplex
C) single 2.4 GM/ Pentium 4 with hyper threading enabled, 4 GB of RAM, 100/1000 Base-T Ether controller full duplex
D) dual 1.8 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller half duplex

5. You have setup up an application server and installed the runtimeconfig.war. When accessing the runtimeconfig web application http: //<hostname>: <port>/runtimeconfig), you receive the following error:
org.apache, jasper.JasperException: javax.servlet.ServletException: java lang.NoClassDefFoundError: com/avaya/runtimecommon/plat forms/Tool kit
How do you correct this Issue?

A) Re-install the runtimeconfig.war file.
B) Restart Avaya Aura Experience Portal.
C) Check that the Web License Manager (WebLM) is running. If not start WebLM.
D) Make sure the runtime support files are installed in the correct location.

Solutions: