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Avaya 3000-3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) POP3
B) MAPI
C) IMAP
D) HTTP

2. The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?

A) Database Action
B) Miscellaneous Action
C) Condition Action
D) Configuration Action

3. What is the format for an ARS short code to dial a telephone number on a SIP line with Trunk ID20?

A) Number: N;
Telephone Number N"@sipprovider.com"
Feature: Dail
Lin Group 20
B) Number: N;
Telephone Number: Nsi7204441000
Feature:Dail
Line Group20
C) Number:N
Telephone Number: N@"sipprovider.com"
Feature: Dail
Line Group 20
D) Number: N;
Telephone Number: N@"sipprovider"
Feature: Dail
Line Group 20

4. A customer has requested that a plan be implemented to give their two sites complete resiliency.
Which option will accomplish this?

A) IP Office Resiliency License
B) IP 500v2 with redundant processor
C) IP Phones with backup call server
D) VoiceMail Pro with a backup server

5. Click the Exhibit button.

A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones. Based on the System Monitor traces shown in the exhibit, what is the problem?

A) All cards may not be seated correctly.
B) Embedded Voicemail is not running properly.
C) 20 packets missed means too many packets lost; IP Office stops the call proceeding.
D) You need to buy additional licenses

Solutions: