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3COM 3M0-200 Exam Syllabus Topics:

3COM 3M0-200 Sample Questions:

Question 1

Which four are Call Report (CDR) configuration options for an NBX system?
(Choose four.)

A. Select what data fields will be tracked, for example, time of call, length, etc.
B. Determine how long the tracking information will be retained before it is purged by the system
C. Compatibility format option, for example, Microsoft Excel or Lotus 123 formatting
D. Scramble the last digits for security
E. Default setting is Disabled
F. Determine if trunk-to-trunk calls are recorded
G. Choose how often a new tracking file will be created

Question 2

Which three does the Call Report (CDR) software provide for calls made on an NBX system? (Choose three.)

A. Track all incoming and outgoing PSTN calls
B. Track all internal calls within NBX system
C. Track all call information
D. Supports "Snap-in" modules for Microsoft Excel and Lotus 123 for integrated account reporting
E. Track all incoming and outgoing attempted and/or abandoned calls
F. Collects telephone usage information on a per user / per call basis
G. Provides customer and department chargeback accounting

Question 3

Which four are features/requirements of the NBX Desktop Call Assistant (DCA) application? (Choose four.)

A. Requires one 3Com SKU and license per NBX system
B. Provides personal inbound/outbound call logs with caller ID information
C. Uses Microsoft's Telephone Applications Program Interface (TAPI) to manage calls
D. Requires Microsoft Windows 2000 or Windows XP
E. Computer with NBXTSP software must have a physical connection to an NBX phone
F. Supports point and click dialing to any phone in the user's directory
G. Users can manage all their calls from a single on-screen computer interface, for example, call transfer, conferencing, call park

Question 4

Which four are characteristics of the NBX phone lock/unlock security feature?
(Choose four.)

A. To lock/unlock a phone use the designated feature code and the mailbox password
B. The NBX phone default is unlocked and a mailbox password must be created before a phone can be locked
C. After an NBX system reboot, all phones are unlocked
D. Analog Terminal Adapters (ATA) devices can be locked by feature code
E. The NBX phone default is "locked"
F. A locked phone can call any internal extension, emergency numbers and toll free numbers
G. Only the NBX Business phones can use the lock/unlock feature

Question 5

How does the NBX administrator get both internal and external calls to use Timed Routes?

A. Create the necessary entries in both the Internal and External Dial Plan tables
B. Create the necessary entries in the Dial Plan using the keywords "inbound" and
"outbound" to specify call direction
C. Create the necessary entries in both the Internal and Incoming Dial Plan tables
D. The Dial Plan does not support alternate routes for inbound calls
E. The Dial Plan has an inbound and outbound section where the specific Timed Routes are coded

Solutions: